Otovo Knowledge Base

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Otovo Knowledge Base

United Kingdom

United Kingdom

What do you offer?

Guarantees

Who are we?

Is there enough sun in London? It's not like Madrid.

Do you offer bird proofing and/or iboost features?

What is the installation process?

What kind of warranties do you provide for the solar systems?

What is MCS and is Otovo MCS certified?

Can I finance my solar PV system? Can you give me an example of how it works?

What is Otovo´s Trustmark license number?

How do you calculate the 90% savings on electricity bill claim?

Should I wait to purchase my solar panels? Aren't prices going down?

What are the advantages of solar energy?

How much can I expect to save on electricity bills?

How is the math?

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Solar Components

What is a power optimiser?

Where will the inverter and battery be installed?

If my roof needs changing, can I install solar panels?

What are the benefits of having a battery?

What is an inverter?

Why is my PV system discharging to the grid when my battery is not fully charged?

How do you run the cables that connect the solar system?

How do PV Solar systems work?

What battery size do you recommend I purchase?

What kind of solar panels does Otovo use?

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Before Installation

What are G98 and G99 certificates and why does it take so long to receive them?

Preparing for your installation

What if my planning permission is rejected by the local authorities?

How fast can my solar PV system be installed?

What kind of permissions do I need to obtain to install solar panels?

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After the Installation

Will I need to pay a fee to connect to the grid?

What do I do with the electricity produced that I don’t consume?

What if I move house after my installation?

How do I do with the snow?

Maintenance and cleaning of solar panels

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Otovo App

Growatt and Solis' own apps

Invoice

How do I pay for my installation?

Emergency

What do I do in an emergency situation?

Privacy policy

Personal Data Protection